At VAS Rent a Bike La Nucía, we understand that unforeseen circumstances may arise that require canceling a reservation. To cancel your reservation, you simply have to contact us by email, following the instructions specified in section 3 of our terms and conditions. A Below, we present the conditions and cancellation charges:If you inform us of the cancellation at least 30 days before the date of collection, we will refund the total amount that you have paid as a prepayment in the reservation.In case of cancellation between 15 and 30 days before the rental start date, 50% of the value of the reservation will be charged, and the remaining 50% will be refunded.If the cancellation request is received less than 15 days before the rental start date, you will be charged 100% of the total value of the reservation, and the amount due will be charged to your debit/credit card.Please note that cancellations due to weather conditions are not accepted.If you are late in picking up the bike(s) for more than 24 hours, we ask that you inform us about it. Otherwise, we will cancel your reservation the day after the start date, applying the corresponding charges.